Frequently Asked Questions
Q1: Can I get some samples?
A: Yes, we can provide free samples and you only need to pay for shipping.
Q2: How do you ensure the quality of your products?
A: We will make samples before mass production, and after the samples are approved, we will begin mass production. 100% inspection is conducted during the production process, followed by random sampling before packaging.
Q3: What is your minimum order quantity?
Answer: Our minimum order quantity is usually 1 kilogram. But we can also accept smaller quantities, such as 100 grams, on the condition that the sample fee is paid 100%.
Q4: How to start an order or make a payment?
A: After confirming the order, we will first send a PI with our bank information attached. Through Paypal, T/T, Western Union remittance LC、 ******Payment is possible.
Q5: How do you handle quality complaints?
A: Firstly, our quality control system reduces quality issues to almost zero. If the quality issue is indeed caused by us, we will replace the product for you free of charge or refund your loss.